Accessibility tools

Children's Audiology

The children’s audiology service aims to diagnose and manage hearing loss for children in East Cheshire.

We accept new patients aged 0 – 18 years.

Appointments are available Monday – Friday, 9:00 – 16:30, taking place at Macclesfield District General Hospital with occasional sessions at other community sites.

Making an appointment

All our appointments are out-patient appointments. Our service accepts referrals from a wide range of professionals, including:  GPs, ENT surgeons, paediatricians, school nurses, health visitors, speech and language therapists and neurologists, as well as babies referred automatically via the Newborn Hearing Screening Programme (NHSP).

Contact Details

Children's Audiology

Main Outpatients Dept, Macclesfield District General Hospital, Victoria Road, Macclesfield, SK10 3BL

Phone: 01625 661754 (audiology secretary)

Phone: 01625 663333 (appointments)

Email: ecn-tr.childrensaudiology@nhs.net

It may be necessary to leave a message – someone will get back to you within 1 working day

Children's Audiology Video Tour

Services offered

Macclesfield District General Hospital

Victoria Road, Macclesfield, Cheshire, SK10 3BL

Paediatric Audiology (all clinical work carried out in sound-proof rooms):

  • Paediatric ENT clinics
  • Diagnostic electrophysiological hearing assessment
  • Behavioural hearing assessment
  • Hearing aid fitting and verification
  • Hearing aid repairs
  • Tinnitus and sound sensitivity assessment and management
  • Swim moulds

Congleton War Memorial Hospital

Canal Road, Congleton, Cheshire, CW12 3AR

Paediatric Audiology (sound-proof booth):

  • Behavioural hearing assessments only (for children aged 3 years+)

Repairs/batteries

For existing patients hearing aid repair appointments are available on Tuesdays at 4pm and Thursdays at 3.45pm. Please contact us in advance. Batteries for hearing aids and cochlear implants can be collected from Macclesfield District General Hospital, Macclesfield Health Hub, Congleton War Memorial Hospital, Knutsford Community Hospital, Wilmslow Health Centre, McIlvride Medical Centre Poynton (opening times vary).

The Audiology department are happy to assist with any practical or technical issues you may encounter with your child’s hearing aids.  You may also find the following information useful.  We are not responsible for the content of external websites.

For children with Phonak hearing aids:

For children with Oticon hearing aids: 

Verbal and BSL Interpreters are available.

The Audiology department has many leaflets for patients and these are provided, when necessary, following the appointment. You may also find the following external websites useful. We are not responsible for the content of external websites.

A charity for deaf children based in the UK

East Cheshire Deaf Childrens Society, a local charity run by parents of deaf children

The Deafness Support Networks youth service

Includes information about support and provision for families with Special Educational Needs and/or disabilities from birth to 25 years.

UK based charity providing information, advice and support for adults and children

Children’s Hearing Services Working Groups (CHSWGs) are groups of parents and professionals who work with deaf children and young people. They meet regularly to help improve health, education and social care services for deaf children, young people and their families.

There are 136 CHSWGs across the UK. Typically:

  • Groups meet three or four times per year.
  • They have 10 to 15 members (depending on the geographical size of the area).
  • Meetings last about two hours.
  • Meetings take place during the day, though a few do take place during the evening to enable more parents to attend.
  • A chair steers each meeting through a prepared agenda.
  • Groups use action plans that help them to work on priorities for their local area.

Each group member - also known as a representative or 'rep' - has the opportunity to share their views, feedback on any progress made, raise issues that are affecting deaf children and young people, and provide the voice of parents.

Find out more about your local CHSWG and how to get involved

Hearing procedures

Below are some examples of hearing procedures you might be asked to complete when you come for a visit.

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Looking in your ears

We'll use a small light to look in your ears.

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Ear pictures

Your ear will draw us a quick picture to help us understand if your ear is feeling blocked or not.

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Hearing check 1

We will ask you to wear the headphones, listen for different noises and press the button when you hear a sound.

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Hearing check 2

We will ask you to wear the headphones, listen for different noises and play a game like putting the man in the boat when you hear a sound.

Meet the team

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Robert Johnson, Clinical Lead
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Susan Donald, Clinical Scientist (Audiology)
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Joanne Williamson, Senior Audiologist
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Becky Metcalfe, Paediatric Audiologist